1. The Types of User Information We Collect

We collect two main categories of information from our users: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII).

1.1 Personally Identifiable Information (PII)

This category includes specific details you voluntarily provide when you register for services, subscribe to our newsletter, request customer support, or engage in other service-related activities. This may include, but is not limited to:

• Full Legal Name and Primary Contact Information
• Email Address
• Telephone Number
• Billing Address and Secure Payment Details (processed through certified third-party payment gateways)
• Any other specific details submitted via contact forms, surveys, or during a consultation/service booking.

1.2 Non-Personally Identifiable Information (Non-PII) / Log Data

When you navigate our website, we automatically collect data that cannot be used to specifically identify you as an individual. This includes Log Data such as your browser type, device type (desktop/mobile), IP address, operating system, referring URL, pages viewed, and the dates/times of your visits. This information is crucial for site performance optimization, internal data analytics, and diagnosing technical issues to ensure a smooth user experience.

2. Comprehensive Purposes for Data Utilization

The personal data and other information we collect serve several essential business and operational purposes, all aimed at enhancing your user experience and ensuring service quality and legal compliance:

1. Service Provision and Optimization: To provide the coaching and empowerment services you have specifically requested, manage your user account, and continually analyze usage data to improve the functionality, content, and security of our platform.
2. Transactional Processing: To efficiently process financial transactions, manage billing, and confirm service purchases, in conjunction with secure third-party payment processors to maintain the highest standard of financial security.
3. Customer Relationship Management (CRM) & Support: To respond promptly to your inquiries, offer detailed technical assistance, and maintain effective communication regarding service updates or crucial privacy policy changes.
4. Marketing and Communications: With your explicit consent, to send you tailored promotional emails, informative newsletters, and updates about new services or highly relevant content. You retain the absolute right to opt-out of these communications at any time.
5. Legal Compliance and Protection: To meet any applicable legal obligations, adhere to regulatory requirements, and protect the rights, property, or safety of HerSelf Center, our users, or the public, including efforts in fraud prevention and investigation of security incidents.

3. Data Sharing and Disclosure Protocols

HerSelf Center holds a steadfast policy of never selling, renting, or trading your personal information to third parties for their independent marketing or commercial purposes. Data may only be disclosed under the following strictly defined and necessary conditions:

1. Authorized Third-Party Service Providers: We engage trusted service providers and external companies to perform critical functions on our behalf. These may include web hosting companies, data analysis firms, IT service professionals, secure payment processing platforms (PCI DSS compliant), and email delivery services. These entities are strictly limited to using the data solely for the purposes directed by HerSelf Center and are bound by stringent confidentiality and data protection agreements.
2. Legal and Regulatory Obligations: We may be legally compelled to disclose your information if required by a court order, subpoena, law enforcement request, or governmental inquiry, particularly in cases of national security, legal compliance, or in response to legally valid requests to prevent illegal activities or protect the vital interests of any person.
3. Business Structure Changes: In the event of a merger, acquisition, asset sale, or business transfer, your personal information may be transferred to the acquiring entity as part of the organizational assets, provided the new entity adheres to the protective stipulations of this Privacy Policy regarding the use and security of your data.

4. Use of Cookies and Tracking Technologies

Our website utilizes cookies, which are small text files stored on your device, and similar tracking technologies (such as web beacons, tags, and scripts) to analyze user activity, track usage patterns, and personalize the user experience.

• Cookie Categories: We use both Session Cookies (which expire when you close your browser) and Persistent Cookies (which remain until deleted or they reach a predetermined expiration date). These are used for necessary functionality, performance analysis, and targeted advertising (where applicable).
• Managing Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive an alert before a cookie is stored. However, disabling cookies may negatively impact the functionality, service delivery, and personalization features of the HerSelf Center website.

5. Your Comprehensive Data Privacy Rights

We are fully committed to ensuring you maintain complete control over your personal information. Depending on your location and relevant jurisdiction (such as under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA)), you may be entitled to the following rights:

1. Right to Access and Rectification: You have the right to request access to the PII we hold about you and to promptly correct or update any inaccurate or incomplete information.
2. Right to Opt-Out (Unsubscribe): You can easily opt-out of receiving future marketing or promotional communications by following the mandatory “unsubscribe” link provided in all non-essential emails.
3. Right to Erasure (Right to Be Forgotten): You may request the total deletion of your personal data. We will honor this request unless the retention of the data is necessary for a compelling and legitimate reason, such as compliance with a legal obligation or the defense of legal claims.
4. Right to Object to Processing: You have the right to object to the processing of your data for specific purposes, such as direct marketing or profiling.

6. External Third-Party Links

The HerSelf Center website may contain external links to other websites whose privacy practices are not under our direct control. Once you navigate to a third-party site, you are subject to their specific privacy policy and terms of service. We strongly encourage our users to review the privacy statements of every website they visit. We assume no responsibility or liability for the content, privacy policies, or practices of any third-party websites or services.

7. Strict Compliance with Children’s Online Privacy Protection

Our coaching and empowerment services are strictly not intended for, nor directed at, individuals under the age of eighteen (18). We adhere rigorously to the principles of the Children’s Online Privacy Protection Act (COPPA) and related legislation. HerSelf Center does not knowingly collect Personally Identifiable Information (PII) from minors under 18. If we become aware that we have inadvertently received personal data from a child under the age of 18, we will take immediate and prompt steps to delete that information from our servers.

8. Privacy Policy Revisions and Notification of Changes

HerSelf Center reserves the sole right to update, modify, or change this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any revisions to this policy will be posted on this page and the “Last Updated” date at the top of the privacy policy will be modified. We strongly encourage users to regularly check this page for any updates to stay informed about how we are protecting the personal data we collect. Continued use of the website after the posting of any changes constitutes your acknowledgment and acceptance of such changes.

9. How to Contact Us for Data Protection

For any questions, concerns, or formal requests regarding this comprehensive Privacy Policy, our data processing practices, or to exercise your established user rights (e.g., Right to Erasure or Right to Access), please do not hesitate to contact us.